Abstract
Background: Mass gatherings such as the Arba'een pilgrimage pose significant challenges to healthcare systems, including overcrowding, limited health facilities, and the risk of unforeseen incidents. In such high-pressure environments, the resilience of healthcare workers is a critical factor in mitigating stress and occupational burnout. This study aimed to assess the resilience level of healthcare staff working in clinics during the Arba'een 2023 ceremony and identify factors influencing it.
Methods: This descriptive-cross-sectional study was conducted on 96 healthcare workers at the Khosravi Border Pre-Hospital Center in Qasr-e Shirin (September 2023). Data were collected using a demographic questionnaire and the Connor-Davidson Resilience Scale (CD-RISC).
Findings: The mean overall resilience score of participants was 95.09 ± 13.34, indicating a moderate resilience level. The highest score was observed in the "perception of personal competence" subscale (30.79 ±5.22), while the lowest score was in the "spiritual effects" subscale (7.71 ±1.61). Among demographic variables, only education level and employment type showed statistically significant associations with resilience. Specifically, individuals with higher education and formal/contractual employment had significantly higher resilience scores compared to corporate/temporary staff.
Conclusion: This study revealed moderate resilience levels among healthcare staff at the Arba'een Clinic in Qasr-e Shirin. The findings underscore the need for targeted support programs to enhance resilience in high-stress environments, including stress-management training, improved job security, and accessible psychological services.